What types of commercial kitchen equipment do you offer?
We provide a wide range of commercial kitchen equipment, including cooking, refrigeration, food preparation, and baking equipment. Our products are designed to meet the needs of restaurants, hotels, and catering businesses.
Where are your products manufactured?
Our products are manufactured in our factory located in Jiangmen, Guangdong, China, which is equipped with advanced CNC, laser cutting machines to ensure high quality and consistency.
Do you offer custom solutions?
Yes, we offer highly customized solutions, whether you need small-batch prototyping or large-scale production. We can tailor our equipment to meet your specific requirements.
How can I place an order?
Orders can be placed directly through our website or by contacting our sales team via email or phone. We’ll guide you through the process from selecting the right equipment to finalizing the order.
What is the minimum order quantity (MOQ)?
The MOQ varies depending on the product. Please contact us for specific information related to the equipment you’re interested in.
Do you provide international shipping?
Yes, we offer international shipping services, including custom clearance, shipping space booking, and delivery to your seaport or warehouse.
What is the lead time for orders?
Lead times vary depending on the product and order size. Typically, orders are processed and shipped within 2-4 weeks. Custom orders may require additional time.
How can I track my order?
After your order is shipped, we will provide you with a tracking so you can monitor the status of your shipment.
What payment methods do you accept?
We accept a variety of payment methods, including wire transfer (T/T), Letter of Credit (L/C), D/P, and PayPal. Please contact us for more details.
Do your products come with a warranty?
Yes, all our products come with a standard warranty. The warranty period and terms vary by product, so please check the specific product details or contact us.
Can I visit your showroom?
Absolutely! We welcome you to visit our 1,000 m² showroom in Jiangmen by the factory to explore our product range and discuss how we can support your business.
Do you offer after-sales service?
Yes, we provide comprehensive after-sales support, including installation assistance, troubleshooting, and maintenance services.
How do I get technical support?
You can contact our technical support team via email or phone for any assistance you need. We aim to resolve any issues promptly.
Are your products compliant with international standards?
Yes, our products are designed and manufactured to comply with international quality and safety standards, ensuring reliable and safe operation.
Can you help with kitchen design and layout?
Yes, we offer consultation services to help you design and layout your commercial kitchen for optimal efficiency and workflow.
How do I know which equipment is right for my business?
Our sales team can help you choose the right equipment based on your specific needs, space, and budget. Feel free to contact us for a consultation.
Do you provide training on how to use the equipment?
Yes, we offer training and instructional resources to help you and your team understand how to operate and maintain the equipment properly.
Is there a discount for bulk orders?
Yes, we offer discounts for bulk orders. The discount rate depends on the quantity and type of equipment. Please contact us for more information.